Terms of service

Keyless Living – Terms of Service

Last updated: 15/09/2025

Welcome to Keyless Living. These Terms of Service (“Terms”) govern your use of our website, products, and services. By purchasing from or using Keyless Living, you agree to comply with these Terms.

1. Products & Availability

  • We aim to ensure product information is accurate, including descriptions, images, and specifications.
  • Availability may change without notice. If a product becomes unavailable after you place an order, we will contact you to offer an alternative or a refund.

2. Orders & Payment

  • Orders are confirmed once payment has been received in full.
  • We accept major payment methods as displayed at checkout.
  • Prices are in Australian Dollars (AUD) and include GST unless stated otherwise.
  • Keyless Living reserves the right to refuse or cancel any order if fraudulent, incorrect, or suspicious details are provided.

3. Shipping & Delivery

  • Delivery costs are calculated at checkout or confirmed after purchase depending on product size and location.
  • Estimated delivery times are provided for convenience but are not guaranteed.
  • Risk of loss or damage passes to you once the product is delivered to your nominated address.

For detailed information, see our Shipping Policy.

4. Installation & Use

  • Certain products may require professional installation. Improper installation can void your warranty.
  • It is your responsibility to ensure compatibility of the product with your property and existing systems.
  • Keyless Living is not responsible for damages arising from incorrect installation or misuse.

5. Warranty

  • Keyless Living products are covered by warranties in line with the Australian Consumer Law (ACL).
  • Warranties do not cover damage due to misuse, improper installation, accidents, or normal wear and tear.
  • If a product is faulty, you may be entitled to repair, replacement, or refund under ACL.

For detailed information, see our Warranty Policy.

6. Returns & Refunds

  • We accept returns in line with our Returns Policy.
  • Change-of-mind returns may be subject to conditions (e.g., unused, in original packaging, within a specified timeframe).
  • Refunds are processed once returned products are inspected.

7. Limitation of Liability

  • To the fullest extent permitted by law, Keyless Living is not liable for indirect, incidental, or consequential damages (including loss of profits, data, or security breaches).
  • Nothing in these Terms limits your rights under the Australian Consumer Law.

8. Privacy

  • Your personal information is collected and used in accordance with our Privacy Policy.
  • By using our website or purchasing from us, you consent to the collection, storage, and use of your data as outlined.

9. Intellectual Property

  • All website content, logos, images, and product information remain the intellectual property of Keyless Living.
  • You may not copy, distribute, or use our materials without prior written consent.

10. Amendments

We may update these Terms from time to time. The most current version will be available on our website. Continued use of our products and services indicates acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in that state.